Built a service monitoring dashboard and added diagnostic logging to uncover and fix a bug that caused ~2,000 of 6,000 partner updates to be lost over a 7-day period, reducing observed update loss to zero.

Technologies used: Clojure, Datomic.

Led the development of the My Trips screen using Nubank’s BDC framework, defining technical requirements, breaking down and assigning engineering tasks, coordinating stakeholders, and implementing a substantial portion of the functionality.

Built and launched an end-to-end back-office widget for NuViagens, owning the full lifecycle from design to production. Reached 45% adoption among XPeers support agents and engineers within one month for High-Net-Worth client support, reducing ticket resolution time and operational overhead.

Technologies used: Clojure, Datomic, TypeScript.

Worked as a Software Engineer Intern. Improved an internal CX platform used daily by 300+ support agents by adding a user-product lookup feature, reducing on-call response time and streamlining incident handling.

Technologies used: Clojure, Datomic, TypeScript.

Worked as a Backend Software Engineer in the operations team. Focused on developing new features in microservices and improving code quality.

Technologies used: Golang (Gin Framework), PostgreSQL, Amazon Web Services (AWS), On-cloud microservices architecture.

Worked as a Fullstack Software Engineer in the internal intern training team. Focused on requirements gathering and modeling as well as developing new features for internal projects.

Technologies used: ReactJs (TypeScript), SASS, Java (Spring Boot Framework), PostgreSQL, AWS S3, Git, On-cloud monolithic architecture

Worked as a Chatbot Developer. Focused on developing new flows, maintaining small bugs, and improving the user’s conversation experience with the chatbot.

Technologies used: JavaScript, Regular Expressions (Regex), NodeJS, REST API, and GIT